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The Frederick Winslow Taylor manuscript collection
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The Frederick Winslow Taylor manuscript collection
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Memorandum to Louis D. Brandeis
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Object Description
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Item number
098J012
Container label
Interstate Commerce Commission - Hearings, 1910-1911. Railroad Freight Rates. Louis D. Brandeis
Author
Taylor, Frederick Winslow, 1856-1915
Title
Memorandum
to
Louis
D
.
Brandeis
Date
[1910
Nov.?]
Physical Description
1 item (7 sheets) ; 28 cm.
Subject
Industrial management--Evaluation
Industrial management--Health aspects
Employees--Attitudes--United States
Description
Author
almost any question that may be asked him. This makes a bluffer of him, teaches the men under him to despise his authority and breeds a contempt for the laws under which the establishment is operated. Under scientific management men are taught to say that they don't know, but at the same time they are taught how to find out. Such a system wins respect. 15. Honesty. Adequate provision is made against dishonesty whether INTELLECTUAL dishonesty--commonly called bluffing--or the theft of time or money. The ordinary management forces upon the worker the necessity for "bluffing". Under scientific management frequent and rigid inspection is everywhere provided. This inspection covers stores, money matters and the performance of labor. The worker may not be able to perform the work assigned to him, but he has to do it or give way to someone who will. The progress of the shop (i.e. the other workers) is not going to be held back because of a bluffer. There is no case on record under scientific management where dishonesty has gone more than one week undetected
whereas it is usually disclosed sooner than this. But the main point here is that the safeguards are so ample that there is no encouragement for anyone to bluff or become crooked. It is almost the invariable rule that foremen and workers said to be very inefficient when the industrial engineer first goes into the shop turn out to be splendid employees. On the other hand, scientific management has pricked the bubble of many a bluffer among both foreman and working class. 16. Morality. Whenever work is done in such a way as to degrade the worker it is changed. In a certain textile establishment, boys--they looked to me to be under ten years of age,--were engaged stamping down the cloth in the bleaching vats. The fumes of the chemicals had colored their bodies so that they looked like Indians. They wore no clothes. Modern scientific management cannot organize an inhuman practice like this. In the book business human urine is used for cleaning books. Modern scientific management substitutes a cheap chemical, because we don't ask anybody to do anything which we cannot and will not do ourselves. 17. Loyalty to and confidence in the Management. A management which initiates and fosters all the influences mentioned in the foregoing paragraphs, influences which all work together for good to the operatives, deserves and receives that feeling of loyalty and confidence from its employees that makes them willing to truly cooperate with it. The total absence of strikes or serious labor troubles, wherever modern scientific management has been introduced, is sufficient evidence of its practical benefit to the operatives. 18. The combined result of all this is simply efficiency and physical, mental and moral health. I trust that this memorandum is in a general way what you wanted. Please command me if I can be of any further assistance. With kind regards, I am, Your very truly
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Memorandum to Louis D. Brandeis
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Memorandum to Louis D. Brandeis
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